At the time I met them, I was overloaded with cop work so I said it would be complete by the end of January. They were in no hurry at all but I thought it was best to give them a rough completion date. I told myself I would have this finished by the 20th January, just in case anything came up which delayed me.
I pieced together an image from the photos I took and tried used the composition and style of the one they saw in my house as a guide. I completed the portrait a couple of days before the 20th, I signed, mounted and framed it and also wrote a little note as I knew I wouldn't be able to deliver it in person due to the short amount of time I would be visiting home. Their payment was processed on the same day that they received the picture.
I have heard since that they are really pleased with it and they have already passed my email address onto someone else who might be interested in a similar thing for their pet which is great news!
The commissions I have done so far have been for people connected to myself or my family in some way which means I am handling them in a more relaxed way than if they were total strangers. There is an element of trust which may not be present with future clients - this is making me think that I need to get a more formal invoice or document prepared for if/when this situation does occur.


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